Starr County Teachers FCU Blog Entry

COVID-19 and our duty to our members and staff

Effective March 23rd, 2020, SCTFCU will begin limiting member access to our lobbies in order to help protect our members and employees from the spread of COVID-19. Drive-thru windows will remain in operation and can service the majority of needs that our members may have. If a transaction or service cannot be completed through the drive-thru, the member will be redirected inside in order to better serve them.

We strongly encourage our members to begin setting up online banking accounts with us in order to reduce the need for visits to our offices. Members are also encouraged to use their debit cards in order to limit contact with physical currency. (If a member does not currently possess a debit card, they should call their respective SCTFCU branch and one can be ordered for them. The entirety of the debit card ordering process can be completed through our drive-thru windows.)

Loans will still be available to our members and the majority of the loan application process can be completed over the phone. We ask that members call their respective branches in order to begin the loan borrowing process and to set up an appointment to sign loan documents. Members will be allowed access to our lobby at the time of their appointments.

Members are encouraged to call for more information.